2.1 PROCEDURE FOR REGISTERING FIR FOR AN OFFENCE/COMPLAINT AT THE POLICE STATION.
If the complaint/information is given orally, it is the duty of the O/C of the Police Station to reduce the same into writing, read it over to the complaint, and obtain his signature on the same.
If such a complaint is made in writing, the O/C of the Police Station must issue and acknowledgement for having received the complaint.
If the complaint is not satisfied by the refusal of the police to register case on his complaint, he can approach the court and if directed by court in writing, the concerned Police Officer shall register the case and investigate as per orders to the court. In such cases, the Police Officer does not have powers to arrest without warrant.
If the complaint given by the complainant is of non cognizable nature, the complainant is advised to approach the proper court of law (U/sec 155 Cr.P.C.) for further redressal of grievances.
In case, the place of occurrence of the offence does not fall in the jurisdiction of the Police Station at which the complaint has been made or the FIR has been registered, the O/C of the Police Station after registering the FIR should transfer the case to the Police Station having jurisdiction over the place of occurrence and inform that complainant regarding this transfer. This fact has to be mentioned in the FIR itself.
After completion of investigation, the Investigation Officer should send written information under acknowledgement to the complaint informing him of the exact nature of the final report of the investigation in the case.
In the event of the complaint being closed as false or mistake of fact or mistake of law or undetected, the complaint has the right to challenge the police report in the court.